February 8, 2019

Miami Preserve Evacuates 20 Residents after Frozen Pipes Burst

Last week’s sub-zero temperatures burst pipes and forced the relocation of at least 20 Oxford residents into temporary housing at a local hotel.

Broken pipes flooded five units of the Miami Preserve apartment complex at 271 Reagan Place. Each of the apartments had multiple student tenants, all of whom were moved to the Best Western at 6 East Sycamore Street. The apartment complex owners are paying for the hotel rooms while they have the apartments cleaned and repaired.

The flooding damaged walls and carpeting and soaked some of the residents’ belongings.

Burst pipes damaged walls and carpeting in five apartments at the Miami Preserve apartment complex. Photo courtesy of Patrick Keck

“We had a restoration company come out right away while repairs were made, and the restoration company continues to work to return the units to their original condition as soon as possible,” said Mark Evans, public relations manager for Miami Preserve.

Patrick Keck, a Miami junior who lived in one of the affected apartments, said a fire alarm went off in the apartment at about 10:30 p.m. last Thursday, Jan. 31. Keck said he was preparing to leave the unit when one of his roommates ran out of a bedroom, yelling “It’s flooding!”

Keck and his roommates gathered buckets and towels to stop water from entering the room. Oxford Fire Department arrived, along with Miami Preserve personnel, and the residents were quickly moved to the hotel.

Miami Preserve has offered to professionally clean all residents’ belongings affected by the water. All items were cataloged, photographed and boxed according to the specific apartment and bedroom of each item, Evans said.

The hotel at which students were relocated offers free breakfast and has a pool in the lobby. “The hotel isn’t too different from the apartment, but for meals I either have to eat out or make microwaveable meals, which isn’t ideal,” Keck said.

On Monday, Keck said he received an update from the apartment company, confirming it would be about two weeks until residents could return to their apartments.

Evans said Miami Preserve is providing daily updates to the displaced residents and is working to have the apartments repaired as quickly as possible.